Some of the policies listed in this section reflect UK legislation. When working outside of the UK we adapt these policies without compromising any underlying principle to accommodate the host country's legal requirements and reflect local sensibilities.

Equal Opportunities

The Democracy School is fully committed to promoting equality of opportunity and inclusion across its work. To achieve this, we understand and approach diversity in its broadest and most inclusive sense.
>> Equalities Policy and Equalities Monitoring Form

Children & Vulnerable Adults

We will fulfil our obligations on safeguarding the welfare of children and vulnerable adults when undertaking commissions and projects. Our Policy Statement aims to provide a framework for fellows and associates that leads to informed decision making for the protection of children and vulnerable adults. It sets out how the School, relevant agencies and professionals should work together to promote the welfare of children and vulnerable adults and protect them from abuse and neglect.
>> Children & Vulnerable Adults Policy

Complaints

We aim to provide high quality services that meet the needs of clients and service users. In order to ensure our services remain at a high and improving standard, the School has a procedure through which clients and service users can let the organisation know if, for any reason, they are not entirely satisfied with the service they receive.
>> Complaints Policy

Supervision of Staff & Associates

We are committed to the highest standards of professional delivery and want to help not only staff, but also fellows and associates, to achieve optimal levels of performance, even if they are independent and subject to policies of other organisations.
>> Supervision Policy

Environment

We aim to promote awareness of and engagement in sustainable development, and are working towards sustainable development in all aspects of our work. We are therefore fully committed to minimising the impact of our operations on the environment.
>> Environmental Policy

Confidentiality

The School complies with both the UK’s Criminal Records Bureau Code of Practice, regarding the correct handling, use, storage, retention and disposal of Disclosures and Disclosure information, and the UK Code of Market and Social Research. We also comply with the obligations under the UK Data Protection Act 1998 and other relevant legislation pertaining to the safe handling, use, storage, retention and disposal of Disclosure information. All information disclosed during a client engagement (research, consultancy etc) will assure personal confidentiality unless there is either a safeguarding issue that must be reported, or a threat to security.
>> Confidentiality Policy

Quality Assurance

The Democracy School is committed to the highest quality in the delivery of its services. The five areas  outlined below are the basis upon which we deliver and evaluate our work.
(1) We are focused on our mission as an independent organisation
(2) We maximise the effectiveness of services
(3) We demonstrate integrity and professionalism
(4) We maintain excellence and a high level of credibility in our practice
(5) We aim to have impact, we measure it and communicate it
>> Quality Assurance Framework